During my day I handle a lot of problems, the pressure is to get things done as quickly as possible. When things aren’t done quite right by the analysts, the calls are passed back to the service desks and we have to revisit our old work.
Taking a slightly slower approach usually means having to redo less work and more time to think means providing higher quality information, which helps things flow better and means individual problems actually get handled faster. Outside of work, I find it a slower approach gives better quality of life as I can take time to appreciate the world a bit better. Of course, some folk thrive on going at breakneck speed, fair play to them. But for a long time my feeling has been that we’re turning into a society of rushers, with no time to stop any appreciate what we’ve got.
The sign on my Fiancee’s wall says “Of course I don’t look busy, I did it right the first time!”, I have to say I prefer “The more haste, the less speed”.







